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Credit Control Assistant- Contract

Norfolk, United Kingdom, £ £ 11.50-11.50 Hourly Hourly, Contract


Spencer Clarke Group are currently working alongside a Local Authority to recruit a Credit Control Assistant to join their team on a contract basis. This role is Remote Working.

This is a contract role to cover ongoing recruitment.


To proactively maintain regular and effective communication with debtors in line with the Council Debt Recovery Procedures and to establish reasons for Non Payment
To negotiate time to pay agreements with debtors and ensure completion of relevant documentation to collect the debt via instalments
To effectively deal with customer queries and ensure debtors are given the correct departmental contact to resolve disputes in a timely manner. To liaise with service departments where debtors dispute the charges made
To maintain accurate records of debt recovery action and contact information to ensure follow up action and successful collection of the outstanding debt
To collate documentation/evidence for cases recommended for write-off or referral to Credit Control Officers or Legal services for proceedings
To assist the Visiting Officer on visits to customers and/or representatives, often in difficult and/or contentious circumstances, with a view to collecting outstanding debt
To actively promote payment via credit/debit card and collect monies via phone wherever possible
To support the wider delivery of improvements and benefits provided but the Oracle platform

If you wish to be put forward for this role, please apply and contact Lauren at Spencer Clarke group ASAP (url removed)


Here at Spencer Clarke Group we provide workers with their own dedicated and experience consultant who provide extensive market knowledge!

Access to a wide range of temporary and permanent opportunities
Market leading referrals of up to £500
Free DBS checks
Post Placement Aftercare
Loyalty reward scheme and regular competitions for our agency workers

Job Details

Not Specified
Norfolk, United Kingdom
£ £ 11.50-11.50 Hourly Hourly