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Job Details

Credit Control Administrator

Houghton Regis, Bedfordshire, United Kingdom, £18,000 - £20,000 , Permanent

Posted: 12 hours ago

Description:

Job Title: Credit Control Administrator

Location: Houghton Regis, Beds

Contract Type: Permanent

Hours: Mon-Fri 09:00-17:00 (1 hour lunch)

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Arjo are currently seeking a Credit Control Administrator to join our Finance team at our headquarters in Houghton Regis. The role of the Credit Control Administrator is to manage a section of queries, working with stakeholders across revenue streams to ensure resolution time is within policy.

Responsibilities:

* Solve customer disputes and provide a high level of customer service ensuring communications are appropriate, professional and timely

* Provide any evidence to customers as required

* To ensure that customer satisfaction is paramount

* To work with the team to escalate issues within the business

* To manage incoming /outgoing post as required

* Enter data in relation to credits onto customer accounts in SAP

* Provide support to Credit Control team

Essential Skills/Experience:

* Experience in a customer service or Finance environment (essential).

* Diplomatic, have excellent listening skills and good communication skills.

* Good numerical skills.

* Must be PC literate with good knowledge of MS Office namely Excel, Word and Outlook. SAP experience would be desirable.

* Attention to detail and a high degree of accuracy.

* Excellent time management skills ensuring a high level of productivity.

* Natural willingness to assist customers who may be vulnerable where there are invoicing or account issues

* Ability to follow process and policy

* To be personable and articulate

* To have an understanding nature but be firm when required

* To have a broad mind-set

What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with competitive package.

Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Please be aware that by applying for this role, you are giving Arjo permission to store your information

Job Details

1359212142
Houghton Regis, Bedfordshire, United Kingdom
Permanent
£18,000 - £20,000