Job Details

Credit Control Administrator

Horsham, West Sussex, United Kingdom, £19,760 - £20,000 , Permanent

Posted: 1 hour ago


Credit Control Administrator

Basic Salary: £19,000 - £20,000 DPE plus bonus

Location: Horsham, West Sussex

Hours: Monday to Friday, 08:30 - 17:30, and one Saturday per month 9am-1pm (paid at time and a half overtime)

Looking to start a career in Credit Control? Love administration and speaking to people on the phone? Enthusiastic and positive? We have an exciting new role working as part of our busy Credit Control Team. If you are looking for a company who can offer training, excellent basic salary plus bonus and on-going career progression, please apply now!

Key Responsibilities:

* Processing Direct Debit and payments runs.

* Suspending and disconnecting customers.

* Imports into sales ledger

* Processing and generating reminder letters

* Contacting individuals when payment is overdue via telephone email & text

* Processing and generating reminder letters and monthly statements via mail merge

* Timely and effective collection of all debts and customer payments

* Negotiating repayment plans

* Processing payments

* Tracing missing debtors

Key Requirements:

* Happy to make a high volume of calls.

* Positive & enthusiastic, with attention to detail

* Confident with the ability to explain financial matters clearly

* Understanding of Excel

* Communication and listening skills

* You will need to be assertive and work well under pressure

* Good number skills and have a tactful telephone manner

* Good verbal and written skills

* Ability to work independently

* Sense of humour!

Company Benefits:

* Discounted Broadband,

* Up to 30 days holiday (25 days, increasing to 30 days with service), plus Bank Holidays

* Death in service benefit

* Pension

* Friday fridge!

* Fun incentives

* Paid Charity leave

* Free fresh fruit, tea and coffee.

* Eye care Vouchers

About Us

Global 4 are leading providers of telephony solutions and services in both business to business (B2B) and business to consumer (B2C) markets. There are two things we are passionate about - employee satisfaction and our customers. We are committed to delivering first class customer service, achieved through continuous on-going employee development, reflected in our various awards and accreditations.

Global 4 are proud to be an Equal Opportunities and a Living Wage Foundation employer

Job Details

Horsham, West Sussex, United Kingdom
£19,760 - £20,000