Job Details

Credit Contoller

Preston, Kent, United Kingdom, £19,500 - £20,000 , Permanent

Posted: 18 hours ago


Excellent opportunity for a Credit Controller to join Commercial Services Group.

The Credit Controller is responsible for managing the overdue KCS customers, ensuring timely payments are made, reconciling invoices, resolving account queries and managing debt recovery.

Key Duties:

Maximise debt recovery with terms

To keep bad debt losses to a minimum

To maintain comprehensive audit trail of all communications

To ensure the business unit is kept informed of customers that exceed their terms and conditions

To escalate the debt collection process in line with the business policy

To ensure the recovery of debt is appropriate in the circumstances

Ensure historic (legacy) aged debt is tackled in a consistent and effective manner

Identify accounts in financial difficulty and liaise with Credit Control Supervisor to take appropriate action to limit losses

Achieve maximum cash collection in line with set targets

Build strong customer relationships

Such other duties, commensurate with the grading of the post that may be assigned by the line manager or their nominee

Essential Criteria:

* GCSE Level 2 English and Maths or equivalent

* Previous experience of working within a Credit Control role and function

* Knowledge of systems and processes used within credit control (e.g. PSF)

* Good IT skills, particularly Microsoft Office packages

* Very good interpersonal and communication skills. Able to communicate both in writing and verbally to internal colleagues including managers and externally customers.

* Proactive attitude and ability to work on own initiative but understands when to seek support and advice

* Excellent organisational skills, time management and prioritisation skills

* Great attention to detail and accuracy

* Ability to work to deadlines

* Good customer service skills

* Strong negotiation skills, seeking outcomes that both benefit the customer as well as the business needs and requirements

* You will have an enthusiastic can-do approach to getting things done. Looking for solutions rather than focusing on the issue.

* You will be self-motivated and determined

* Commitment to Equality, Diversity and Inclusivity in all that you do

* Commercial Services Kent/Trading Ltd is an equal opportunities employer and positively encourages applications from all suitably qualified and eligible candidates

Job Details

Preston, Kent, United Kingdom
£19,500 - £20,000