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Credit Collector

Cardiff, South Glamorgan, United Kingdom, £ £ 20000.00-20000.00 Annual Annual, Contract


I am pleased to announce one of my established and highly successful clients are seeking an experienced credit collector to join their growing team on a 12-month fixed term contract basis.

My client is a market leader within their field and they operate in a global market place. Working in their prestigious offices based on the outskirts of Cardiff, they are seeking an experienced collector to come in and support the team with an increase in workload.

Working as part of a small, friendly and close knit team of 9 collectors, and reporting into the Credit Manager, you will be required to manage a portfolio of clients and recover out-standing debts. Your key responsibility will involve direct chasing over the telephone and via email, as well as liaising with 3rd party debt collectors, legal representatives and administrators.

Key tasks will include:

1) The daily chasing of debtors, via telephone and email in order to recover out-standing debts

2) Adhering to your personal KPIs to ensure monies are collected and targets are hit

3) Ensure smooth collection of debts and establishing relationships to ensure cash is paid within agreed timescales

4) Communicating professionally legally what will happen if payments timescales are not adhered too

5) Respond to customer queries in a timely manner

6) Working as part of the team to assist with any problem clients and ensure the collection process is managed professionally at all times

7) The ability to forge professional relationships to ensure smooth payment of debts

Personal Specifications:

1) Previous experience of debt collection and/or credit control within a business to business environment would be highly advantageous

2) My client will also consider applications from candidates who are looking for their first entry into a credit collecting role but possess the below attributes:

3) Good communication skills

4) Strong customer focus

5) The ability to prioritise workload

6) You are driven, passionate and self motivated

7) Quick learner

8) Co-operates with the team to achieve overall objectives

My client offers fantastic working conditions, a superb benefits package including commissions based on group performance, pension and attractive holiday entitlement. They also offer the opportunity for professional development and travel within the Group. You will be required to work 36 hours per week, mixture of office and home working when you are up and running. If you are interested, please contact the office for further information and a confidential discussion.

My client is looking for candidates that are free to start work ASAP or on a short notice period. Online interviews will be conducted and if successful they have a structured on-boarding process. The successful candidate will be required to work a mixture of home working and office based. Ideally Monday, Tuesday and Thursday you will be based within their offices.

Job Details

Not Specified
Cardiff, South Glamorgan, United Kingdom
£ £ 20000.00-20000.00 Annual Annual