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Credit Analyst

Petersfield, Hampshire, United Kingdom, £ £ - Annual Annual, Permanent


My client in Petersfield is looking for a Credit Analyst to join them.

Excellent salary and benefits package to the successful candidate.

About Our Client

My client is a financial services business based in Petersfield.

Job Description

The Senior Credit Risk Analyst, Collections will play a leading role in developing, monitoring and optimising collections strategies through their own analytics and modelling. Working closely with the Collections Operations team, this individual will be responsible for driving improvements in collections performance and business Return on Investment (ROI) through effective collection strategy management and analysis.

Co-lead the design and development of collections strategies with the input from Operational colleagues

Develop collections strategy performance monitoring MI

Monitor the impact of changes to collections strategies upon the quality of customers, customers segments and propensity to repay

Work on proposals to Champion/Challenge different collections contact strategies to target the optimal balance between cost and benefit, and internal return on investment.

Produce effective analysis of key trends in arrears performance, with material variances identified and reported, and escalation to senior management and Credit Committee where appropriate.

Make recommendations to remediate negative movements in arrears performance, working with Customer Service to turn these into actionable strategies

Work proactively with external and internal operations teams (including outsourced arrangements) to build effective collections strategies (voice and non-voice) to improve customer and business outcomes

Present proposals and obtain approval to collections initiatives to EXCO and other senior audiences

Produce cost-benefit analysis on collections proposals seeking input from finance team, factoring in aspects such as impairment

Provide clear insight on collections operational trends and challenges, feeding back to a non-technical audience in a consumable manner

Produce impact analysis of proposals on operational capacity and business performance across different customer segments and types

The Successful Applicant

Desirable experience:

Previous demonstrable experience designing and deploying Collections Strategies

Previous demonstrable experience working as a senior analyst in Credit Risk (or strong potential to progress from more junior role)

Strong analytical experience of data mining tools managing large volumes of data

Good understanding of how to use statistical techniques to produce insight

Good technical expertise in in SAS/SQL or equivalent

Highly proficient in use of Microsoft Office with an emphasis on Excel

Strong verbal and written communication skills

Exposure to working with and presenting to senior managers

Excellent stakeholder management

What\'s on Offer

An excellent salary and benefits package is available to the successful candidate.

James Carman

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Job Details

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Petersfield, Hampshire, United Kingdom
£ £ - Annual Annual