Construction Credit Control Team Leader

Description:

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There\'s never been a better time to join our team as we continue our journey an independent company. We are the leader in elevators, escalators and moving walkways.

We\'re seeking an experienced Credit Control Team Leader to be based at our Leicester Customer Care Centre; someone who is ready to help us deliver on our cash flow commitments across the UK and Ireland. This role is a 12 months Fixed Term Contract role.

The main aim of this role is to manage a team of Construction Credit Controllers and take responsibility of all aspects of credit control to maximize cash collection and cash flow whilst minimizing risk to our New Equipment and Modernisation Business.

As a Construction Credit Control Team Leader you will:

* ensure effective compliance of all internal and external financial and auditing requirements

* support the manager and deputise as appropriate

* maintain a high level of Customer Service at all times reducing overall debt to a minimum

* chase outstanding debt using telephone, email and standard letters against monthly cash performance targets.

* work closely with our clients and our colleagues within New Equipment and Modernisation to ensure the resolution of outstanding debt

* work in a culture of continuous improvement and look to identify the root causes of disputes

* demonstrate that you have a good understanding of sales and operational processes that lead to invoice and billing and understand the reasons as to why disputes can arise

* ensure the team quarterly aged debt reduction targets are met

* Visit our Chiswick head office on a weekly basis to meet with key internal stakeholders

To be successful in this role you must;

* have the ability to manage a team of Credit Controllers

* have a proven track record within the construction industry

* demonstrate effective stakeholder engagement and the ability to re-evaluate moving priorities in line with changing business needs

* be solutions driven and have the ability to solve problems in order to meet the desired results

* be a team player

What can we offer you?

* Strong Remuneration Package

* A culture which encourages innovative ideas and appreciates our talent is the key to our success

More about us:

Otis Elevator Company is the world\'s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide.

We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

We welcome applications from Credit Control Team Leaders, Debt Control Advisors Team Leaders and Collection Team Leaders who live within a commutable distance of Leicester.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria

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