Job Details

Apprentice Credit Controller CICM


Posted: 4 hours ago


Are you looking for a new challenge where you can earn while you learn? Would you like to learn more about a career in Credit Control within the UK's biggest Trade Kitchen Supplier and FTSE100 organisation?

Credit Control is a dynamic function found across all sectors of UK and international commerce and offers a range of challenging and interesting specialisms. Given the importance of credit management and collections, these roles are central to operations, managing financial risk and customer relationships. Through this work credit control protects cash flow and facilitates all wider business activity.

This role is fast-paced and target driven, requiring detailed knowledge of law, regulations and the business environment, and skilled practitioners possess excellent technical and interpersonal skills. Credit management and collections are rewarding career choices for self-motivated and enthusiastic individuals who would enjoy a varied role working at the centre of operations.

*This role is currently based in Brackmills, Northampton but will be re-locating to Raunds in 2023*

The Role

As a Credit Control Apprentice you will gain a thorough understanding of Credit Control, focussing on 3 key areas - current debt, new business and litigation.

Check all new trade applications are completed by the customer and depot staff
Assess information from Credit Agency and approve account limit as necessary
Provide internal and external customers a polite and professional service
Direct telephone contact with depots and customers to resolve queries efficiently
Collect overdue accounts, complying with company policy
Communicate with team members, team leaders and managers to effect smarter working
Review and maintain case files as per guidelines
The Person

Strong communication skills
Ability to meet task deadlines
Planning and organising skills
Ability to multi-task and prioritise own workload
Resilient nature
Honest and trustworthy
A desire for continuous personal and professional development
The Apprenticeship

Credit Controller and collector: Level 2 - Intermediate Apprenticeship
CICM qualification - opportunity to become affiliate member of the Chartered Institute of Credit Management.
Support from external training provider
15 Month programme including minimum 12 month learning period plus end point assessment
GCSE Maths and English Grade 4+
In return for your hard work and commitment you will be rewarded with some great benefits, which include:

£15,000 salary
Paid holiday entitlement
Generous Pension Scheme
Team incentives and outings
Staff discount on Howdens products
Work for one of the 25 Best Big Companies to Work
Why work for us?

Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence.

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network and support functions. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business

Job Details

Northampton, Northamptonshire, United Kingdom